Our Team

Our CEO, Gary, has been a business leader and entrepreneur for 37 years and has a wealth of experience. He has a degree in both Business and Leadership and Management. Our culture was developed by Gary. He instilled our passion for building Win/Win relationships.

Our CFO, Zoe,  has been part of the FM industry for 13 years and is responsible for our Finance, HR, Compliance and Procurement. Zoe is dedicated to driving the business forward, ensuring that we deliver financially. Zoe’s passion is seeing everyone thrive thus creating Win/Win outcomes in everything we do; delivering our customer's and colleague's needs.

Our COO & CCO, Craig,  has extensive experience in both construction and maintenance. Starting his career in critical data centres he has grown and developed into a successful business leader. With a likeminded vision and ethos to business Craig brings a wealth of knowledge and drive to ensure he and our team deliver the most efficient and personalised customer service.

Our Operations Co-ordinator, Eylisha, plays a key role in ensuring the smooth and efficient running of daily operations. With over a decade of experience, she brings valuable expertise in process improvement, administrative support, and streamlining workflows for businesses of all sizes. Eylisha is known for her attention to detail and clear communication, and she helps foster a positive, collaborative work environment through strong relationships with both colleagues and clients.

Our Operational Co-ordinator, Farah, manages our team of remote and office-based Helpdesk Assistants. Farah has spent the past decade honing her skills and gaining experience in leading successful teams and streamlining operations for businesses of all sizes. Attention to detail and effective communication are key attributes. As a leader, Farah builds strong relationships with her team and customers alike, fostering a positive and collaborative work environment.

I am a reactive service co-ordinator and I’m responsible for managing and coordinating reactive activities, ensuring timely response to service call-outs and efficient scheduling of engineers. This role involves quoting, planning, and monitoring remedial works following reactive visits, I am maintaining clear communication between clients, engineers, and management to deliver a high standard of service and customer satisfaction. I currently have 5 years of experience withing building ppm maintenance and reactive callouts. This includes schools, universities and office buildings within London area.